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Common questions

Common questions

Common questions

How to Book?

Bookings can be made through our website by clicking here, by phone or mail.

Payment can be made by credit card, deposit or bank transfer. If you choose to pay by CARD, please provide us with your card details. If you wish to make a DEPOSIT or TRANSFER you can request the bank account details by mail or whatsapp.

How to get here?

To see how to get there from Natal airport, click here to see a map with directions from Google Maps.

Close to everything, away from the noise.

Are the pools heated?

Yes, now our pools have a solar heating system. This allows you to enjoy swimming pools even more while taking care of the environment.

As it is a solar system, it may happen that on some very cloudy or rainy days, the pools have a lower temperature, but this is not common.

Pet Friendly with the highest standards of cleanliness

Your Pets are welcome at Recanto da Sophie.

We have the highest standards of cleanliness, which is why we charge a cleaning and disinfection fee in these cases.


It is possible to invite your loved ones. Check with the Staff here.

Check in – Check out

Check-in at 14:00hs. and Check-out at 11:00 am

LATE CHECK-OUT is possible, check with the staff here.